Privacy Policy

Effective date: September 3, 2026

Integrity Auto Repair LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, telephone communications, text messaging, and automotive services.

Information We Collect

We may collect information that you voluntarily provide, including:

Your name
Telephone and mobile phone numbers
Email address
Mailing address
Vehicle information
Appointment and repair information
Messages, questions, and other information you provide to us

Our website may also automatically collect limited technical information, such as your IP address, browser type, device type, pages visited, and cookies used to operate or improve the website.

How We Use Your Information

Integrity Auto Repair LLC may use your information to:

Schedule and manage appointments
Provide estimates, repair updates, and service notifications
Notify you when your vehicle is ready
Answer questions and provide customer support
Process payments and maintain business records
Send appointment reminders and follow-up messages
Comply with legal, tax, safety, and regulatory requirements
Maintain and improve our website and services

Text Messaging and SMS Consent

If you provide your mobile number and consent to receive text messages from Integrity Auto Repair LLC, we may send you conversational or informational messages concerning appointments, estimates, vehicle repairs, service updates, payment questions, and other matters related to your relationship with us.

Message frequency varies depending on your appointments and service needs. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message from us. After opting out, you may receive one final message confirming your request. For assistance, reply HELP or call us at (704) 431-4004.

Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We do not sell or rent your personal information. We may provide limited information to trusted service providers that help us operate our business, such as payment processors, website providers, information-technology providers, accounting services, and communications providers, including our telephone and text-messaging provider. These providers may use the information only to perform services for Integrity Auto Repair LLC and not for their own marketing purposes.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our business, customers, property, or legal rights.

Mobile information, text-message consent, and SMS opt-in records are excluded from sharing with third parties or affiliates for marketing or promotional purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies necessary for website operation, security, performance, and analytics. You may adjust your browser settings to block cookies, although some website features may not function properly as a result.

Information Security

We use reasonable administrative, physical, and technical safeguards intended to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Information Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and warranty records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

To stop receiving text messages, reply STOP. You may also contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Websites

Our website may contain links to websites operated by other organizations. Integrity Auto Repair LLC is not responsible for the content, security, or privacy practices of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Integrity Auto Repair LLC
1035 Mooresville Road
Salisbury, NC 28144
Phone: (704) 431-4004
Website: https://integrityautorepairllc.com/